Customer service

Service-Hotline:
+49 641 972499-77
Sensoric Solutions supports its customers after the purchase with a comprehensive range of services.

Repair

If a damage has occurred, our service department will ensure a quick repair.

  • Analysis of the damage according to the customer’s error description
  • Test run on in-house test bench
  • Exchange of defective components
  • Short lead times due to stock of components

Calibration

Only a calibrated product is a guarantee for reliable measurement results.

  • Calibration of the product on delivery
  • Recalibration
  • Check of calibration in case of damage

Training

We support the customer even before using our products.

  • Product selection
  • Selection of accessories
  • Instruction on the product
  • Support via phone, mail or on site

Maintenance

Ready for big tasks. We check your product in advance of important measurements.

  • Optical and visual check
  • Check of all functions
  • Test on test bench